Returns & Refunds Policy

Last updated: September 8, 2026

At Black In The Days, every item is made to order especially for you. Because production begins specifically to fulfill your purchase, we generally do not accept returns or exchanges due to a change of mind, an incorrect selection made by the customer, or buyer's remorse.

We do, however, want you to be happy with your order. If your item arrives damaged, defective, misprinted, or you receive an incorrect item, please contact us so we can make it right.

Damaged, Defective, or Incorrect Items

If there is a problem with your order, please contact us at support@blackinthedays.store within 7 days of delivery.

Please include:

• Your order number

• A brief description of the issue

• Clear photos showing the item and the problem

Once we review your request, we may offer a replacement or refund, as appropriate. If the error was ours, you will not be charged for the replacement.

Returns & Exchanges

Because our products are made to order, we do not accept returns or exchanges for:

• Change of mind or buyer's remorse

• Incorrect size, color, style, or other option selected by the customer

• Items that have been used or damaged after delivery

Please review your order carefully before completing your purchase.

Order Cancellations

If you need to cancel or change an order, contact us as soon as possible at support@blackinthedays.store.

We will make every effort to accommodate your request if production has not yet begun. Once an order has entered production, however, it may no longer be changed or canceled.

Refunds

When a refund is approved, it will be issued to the original payment method. Processing times after a refund is issued may vary depending on your bank or payment provider.

Shipping charges, when applicable, are generally non-refundable unless the refund results from an error with your order or as otherwise required by law.

Do Not Send Items Back Without Authorization

Please contact us before returning or mailing any merchandise. Items returned without prior authorization may not be accepted or eligible for a refund.

If a return is necessary, we will provide instructions after reviewing your request.

Contact Us

Questions or concerns about your order? We're happy to help.

Black In The Days
Email: support@blackinthedays.store
Website: blackinthedays.store

This policy does not limit any rights you may have under applicable consumer-protection laws.